Workflows & staff setup: More upsells, more reviews, less admin.

Proven hotel workflows and back-office automations, set up and run for you.

Set at Ilha Lume, our demo hotel. Try the website and the agent →

01

Extras nobody sells

Late checkout, an airport transfer, a room upgrade. Guests would pay for them, but nobody offers them at the moment they would say yes.

02

Happy guests who never leave a review

Most happy guests never review because nobody asks. Fewer reviews means you rank lower on Google and the OTAs, so fewer guests find you.

03

Admin that eats your team's week

Reports, spreadsheets, copying numbers from one system to another. Hours every week on work that could run by itself.

Questions operators ask

What can you automate?

Most repeat admin, like the commission report for finance. If your team does it the same way every week, we can usually automate it.

Can we change a message?

Yes. Tell us what to change and we update it, usually the same day.

What does the staff training involve?

It depends on your team. We train them on a call or on site, then leave a written guide and a person to ask.

Which channels do the messages go out on?

Wherever you need them, like WhatsApp, email, or SMS. We set it up for your property.

How do you charge?

It depends on the property and how much we run for you. We quote it on the first call, as a share of room revenue or a fixed monthly fee.

Find the hours your team could get back.

We go through a week at your property and list what could run by itself.