AI guest communication: Every message answered. Day and night.
Replies in seconds on every channel your guests use.
Inbox · 23:40 to 23:52
Example
Ana M.WhatsApp
Is the boat transfer included?
replied in 4s
Lucas T.Airbnb
Do you have a room for three in May?
replied in 7s
Sophie R.Booking.com
We land at 10pm. Can we still check in?
replied in 9s
Mark D.Email
Anything free this weekend for two?
booked · link sent
Set at Ilha Lume, our demo hotel. Try the website and the agent →
01
Nobody answers at night
A guest messages at 23:40 and hears nothing until morning. By then they have booked somewhere else.
Reply within the hour and you are seven times more likely to win the booking.
02
Your team answers the same questions all day
Is breakfast included? Can we check in early? Where do we park? The front desk answers them over and over, across WhatsApp, email, and every OTA inbox.
03
Guests ask, then go quiet
A guest asks for a price and never replies. Nobody follows up, so the booking goes to the hotel that did.
One lead, midnight to payment link
Live agent
- Hi! Do you have anything available this Friday to Sunday?
23:41
· Availability checked ·
- We do. The Garden Room is USD 560 for both nights, or the Ocean Suite at USD 1,300. Both include breakfast. How many guests?
answered in 6 seconds · 23:41
· 22 minutes later, still quiet ·
- Still deciding? Friday is filling up. Want me to hold the Garden Room while you choose?
00:03
- Yes please, the garden room
00:05
· Garden Room held · payment link created ·
- Done. The Garden Room is yours, Friday to Sunday. Confirm here: reference.stay/pay/8f3k
direct booking · 00:06
A conversation at the demo hotel. Nobody was on shift.
Questions operators ask
Does the agent replace our front desk?
No. It upgrades it. The agent answers in seconds on every channel, closes bookings on its own, and upsells the stay, day and night. Your team gets fewer interruptions and more sales.
What if it gets something wrong?
It only quotes your real rates and availability, and anything it is unsure of goes to your team. We check its conversations every week and fix what it got wrong.
Which channels does it answer on?
Whatever your guests use: WhatsApp, Instagram, Facebook, Booking.com, Airbnb, and Expedia messages, SMS, and the chat on your website. All in one inbox.
Which languages?
Whichever ones you choose. You pick the languages it replies in.
How do you charge?
It depends on the property and how much we run for you. We quote it on the first call, as a share of room revenue or a fixed monthly fee.
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Hear what the agent would say to your guests.
On a twenty-minute call we put three of your real guest questions to the agent.