Who we work with · Boutique hotels and resorts

Hotel technology for boutique hotels and resorts.

A property with its own character, given a website, guest messaging, pricing, and workflows that match it. One partner, one number to call.

A great property, a weak setup online

Most boutique hotels have a website that does not take bookings well, a WhatsApp answered when someone has time, and rates that never change. So guests find you on Instagram and book on Booking.com.

We take over that side of the hotel so more of them book with you.

What one partner means

  • One website, one inbox, one pricing system, one set of workflows, connected to each other and to your property management system.
  • One monthly report of what the site, the agent, and the rates earned.
  • One person to call when something is off, who knows your property.

What a launch includes

  • The site with booking and payment on your domain.
  • The agent on your channels, with a knowledge base written from your property.
  • Pricing rules agreed and live.
  • The guest journey from confirmation to review request.
  • Your team trained, with a written guide to keep.
  • Measured from the first day.

A single-property launch

Launch checklist · one property

Eight weeks

  • Discovery

    Rooms, rates, photos, and the current site's numbers

    Week 1

  • Website

    Built on a preview domain, reviewed by your team

    Weeks 2 to 5

  • Agent

    Knowledge base written and tested on your questions

    Weeks 4 to 6

  • Pricing

    Rules signed off, pricing system connected

    Week 6

  • Workflows

    Templates in your voice, staff trained

    Weeks 6 to 7

  • Launch

    Old site redirected, measured from day one

    Week 8

The order a launch follows for one property. Timing depends on how ready your photos and content are.

Questions operators ask

We already have a website we like.

We can keep it and connect the booking, the agent, and the messages to it. We will usually suggest rebuilding it, because the website is where most of the extra bookings come from, and we show you why on the first call.

Do we have to change our property management system?

No. We work with what you have and connect to it. If you have nothing yet, we choose with you.

How do you charge?

A percentage of the bookings made through us, so we only win when you win. Fixed pricing is available if you prefer it.

Tell us about the property.

Twenty minutes on what you run, what you use, and what is losing you bookings. We tell you what we would change first.